Comprehensive Service Management
Our services extend beyond basic property management. We take over the management of utilities, HOA fees, and even taxes, ensuring all these are taken care of seamlessly. Payments for these services are deducted from your retainer account, allowing you to enjoy your time away without worrying about these details.
Retainer Account
To facilitate our services, we require a retainer to be placed on account. This retainer is based on our initial assessment of the time required and anticipated bills for your property management needs. It covers all the services discussed, including regular property inspections, emergency assistance, personal errands, and more.
Transparent Billing
Our time for additional services is billed at an hourly rate and in 30-minute increments. This transparent billing practice ensures that you only pay for the exact time spent on managing your property, providing exceptional value for the quality of service you receive.
Monthly Statements and Top-Ups
At the end of each month, we provide a detailed statement outlining all expenses and services rendered. If the retainer needs to be replenished, we will notify you and facilitate the top-up process. This ensures that your account is always in good standing, and services continue uninterrupted.
RACI Framework
To ensure clarity and accountability, we create a RACI (Responsible, Accountable, Consulted, Informed) matrix for each property. This framework outlines the roles and responsibilities of all parties involved, ensuring that every task is managed effectively and nothing is overlooked.
Advanced CRM and Billing Platform
We utilize a full CRM platform integrated with our billing system. This advanced technology allows us to manage your property efficiently, keep detailed records, and provide timely updates. Our CRM ensures that every aspect of your property management is meticulously documented and accessible.
Why Choose Crown Estates?
Choosing Crown Estates means choosing a team dedicated to excellence and client satisfaction. Our comprehensive management services, advanced technology, transparent billing, and commitment to professionalism set us apart. We ensure that your property is not only well-maintained but also managed in a way that exceeds your expectations.
Assurance and Professionalism
At Crown Estates, our goal is to provide you with unparalleled assurance and professionalism. Our extensive process ensures that every detail is handled with the utmost care, allowing you to enjoy peace of mind knowing that your property is in expert hands.